Returns & Exchanges
At NWM, we are committed to ensuring your gear supports your peak performance. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Package
Place the unworn, unwashed gear with original tags attached into its original packaging or a secure shipping box.
Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off
Hand your package to the designated carrier or drop it off at an authorized shipping location to begin its journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing